Live wait times, on your own clinic website.
Run a quieter front desk and give patients clearer answers. Tonvux publishes your live clinic status, answers routine questions, takes bookings and keeps every patient request in one place for your staff.
Why clinics choose Tonvux
Your patients stay on your website.
Wait-time directories send patients to their own site, where your clinic sits in a list next to every competitor nearby. Tonvux lives on your clinic's website, under your brand, so patients check your status and book with you.
Patients leave to check the wait
- Your clinic is listed beside nearby competitors
- Their brand and their booking flow
- Patients are one tap away from choosing someone else
Patients check the wait with you
- Live status sits on your own website
- Your logo, your colours, your booking link
- Every visit builds your clinic's brand and search presence
One connected workspace
Your clinic updates once. Tonvux carries the message everywhere.
Live status, patient questions, forms, booking and the waiting room screen all run from one dashboard, so your staff aren't juggling separate tools.
Live Status
Your status and estimated wait, live on your website
Choose from five widget layouts, match your clinic's colours and install once on WordPress, Divi, Wix, Squarespace or most other platforms.
Voxy Assistant
Answers the routine questions
Hours, location, services and booking links, drawn only from information your clinic has approved.
Forms
Intake and enquiry forms
Drag-and-drop fields, with consent recorded alongside a timestamp.
Online Booking
Open days at a glance
Patients see which days are open and which are filling up before they pick a time.
Smart Inbox
One queue for every request
Voxy requests and form submissions tracked from New to Solved.
Waiting Room TV
A lobby screen that runs itself
Status, estimated wait and on-shift providers on any browser-enabled TV.
KPI Reports
See what patients do with it
Widget views, booking clicks, phone taps, direction requests and TV views, with no patient personal data collected.
Live Status
Stop making patients call just to ask if you're busy.
Your front desk updates the current clinic status and estimated wait, and your website updates within seconds. Patients see whether walk-ins are open, who's working today, and buttons to book, call or get directions.
- Front desk updates once. Set the current clinic status and estimated wait from the Tonvux dashboard.
- Website and waiting room stay in sync. The same update reaches patient-facing screens within seconds.
- Patients see the next step. Show walk-in availability and clear actions to book, call or get directions.
What if staff forget to update it? The Safety Net escalates a stale status automatically and alerts your team, so patients never see an estimate from hours ago.
Voxy + Forms + Smart Inbox
Answer routine questions before they reach the front desk.
Voxy guides patients using only the information your clinic approves. It shows clear safety notices and never gives medical advice. When a patient needs a person, the request lands in the Smart Inbox with your form submissions.
- One shared queue for Voxy requests and form submissions
- New → In Progress → Solved, visible to the whole team
- Consent fields record what the patient agreed to, and when
- Email alerts to up to five staff for new form submissions
Online Booking
Give patients a simple route to an appointment.
Patients choose a service and a provider, then pick a time from a calendar that shows at a glance which days are open and which are filling up.
- Service
- Time
- Details
- Confirm
- Your visit types, lengths and bookable providers
- Import your appointment book from a CSV export of your current system
- No double-booking. Booked times are blocked automatically
Waiting Room TV
Turn your waiting room screen into a live channel.
Show your clinic status, estimated wait, on-shift providers, announcements and a scan-to-book code on any browser-enabled TV.
- Providers appear only while they're working and drop off when their shift ends
- Updates with the website, from the same front-desk tap
- Scan to book turns waiting time into future appointments
Built in Canada
Built in Calgary for Canadian clinic workflows.
Tonvux is built by WebNeuro Inc. in Calgary, Alberta. It's designed around Canadian privacy expectations and works alongside your EMR instead of replacing it.
No patient health records
No charts, medical histories or health card numbers, so there's no clinical record to expose.
Works beside your EMR
No integration project. Import appointments from a CSV export when you want them on the calendar.
Individual staff logins
Every team member gets their own account, with multi-factor authentication available.
Tamper-evident activity log
Every status change, settings update and team action is recorded.
English and French
Widgets can show English, French or alternate between both.
Local support
A Calgary team that knows how Canadian clinics actually run.
Built for the busiest moments
The three questions your front desk hears all day.
"Are you open?"
Patients check your live status and estimated wait on your website or the waiting room TV.
Live Status · TV"Can I book?"
Patients go straight into a four-step booking flow from the widget, Voxy or a QR code.
Booking · Voxy"Can someone call me back?"
Requests land in the Smart Inbox, where your team tracks each one until it's solved.
Smart Inbox · FormsAbout Tonvux
Frequently asked questions
Tonvux is a clinic communication platform built by WebNeuro Inc. in Calgary, Alberta. It lets Canadian clinics show live status and estimated waits on their own website and waiting room TV, answer patient questions with the Voxy assistant, collect patient forms, take online bookings and track every request in one staff inbox. Tonvux does not store patient health records.
What is Tonvux?
Tonvux is a Canadian clinic communication platform. It shows your clinic's live status and estimated wait on your own website and waiting room TV, and adds a patient assistant, forms, online booking and a shared staff inbox.
How is Tonvux different from wait-time directory sites?
Directory sites show your clinic on their platform, next to nearby competitors. Tonvux puts your live status on your own website, under your brand, so patients stay with your clinic.
How quickly do patients see a status update?
Staff update the status from the Tonvux dashboard on any device, and the change appears on your website widget and waiting room TV within seconds.
What happens if staff forget to update the status?
The Safety Net escalates the status automatically when it hasn't been updated within the time window your clinic sets, and alerts your team so it can be corrected.
Does Tonvux replace my EMR?
No. Tonvux works alongside your existing EMR and clinic systems. You can import appointments from a CSV export if you want them on the Tonvux booking calendar.
Does Tonvux store patient health information?
No. Tonvux does not store charts, medical histories or health card numbers.
Which website platforms does Tonvux work with?
Tonvux installs with a short code snippet on WordPress, Divi, Wix, Squarespace and most platforms that allow an embed.
Who builds Tonvux?
Tonvux is built by WebNeuro Inc., a healthcare software company in Calgary, Alberta, Canada.
See Tonvux running on a real clinic website.
A 20-minute walkthrough of Live Status, Waiting Room TV, Voxy, Forms, Smart Inbox and Booking.